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5_olivers's avatar
5_olivers
Guide
May 15, 2018
Solved

Need help isolating packet loss

I have an Orbi RBK50 with 2 satellites connected via ethernet backhaul and 300 mbps internet connection. I have an HDHomerun Connect Quatro attached to the router via ethernet. The HD box is used to ...
Troubleshooting
  • st_shaw's avatar
    st_shaw
    May 20, 2018

    Thanks for the update.

     

    You might just have an Orbi with bad hardware.  Swapping it out with another unit at Costco might solve the issue.

     

    Let us know if you find a solution that works for you.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 16, 2018

I would turn OFF the HD box and firesticks and test alone the system with out.

Does this HD box have it's own wireless broadcast? if so, this could be a source of interference since the Orbi already has wifi running.

Any external Gb switches in the mix? If so, what is the mfr and model of this switch? Managed or NON managed?