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Forum Discussion
SSM587
Sep 12, 2020Aspirant
Need help with Teardown/Putting Orbi back together
One of my satellites (RBs50v2) dropped on the floor while i was moving stuff around, and the top cover (near the LED ring) came out. The casing is also open, and the transparent plastic ring thingy in...
FURRYe38
Sep 12, 2020Guru - Experienced User
There maybe some screws under the RBS rubber feet that need to come out to help. Try taking thes screws out if you can.
Find a pro person near by if you can to help.
Hope the RBS isn't damaged and non functional. Looks like it took a big fall.
- SSM587Sep 12, 2020AspirantThanks. But doesn’t look like there are any screws (took out all feet, nothing under them). Seems the entire casing is just held together with plastic clips.
The satellite itself is functional. I have wrapped it up a bit in cling-film to avoid getting dust and other stuff inside.
Will try and reach out to a service center locally.- FURRYe38Sep 12, 2020Guru - Experienced User
Hope they can help. Let us know how it goes.
- gjacknowNov 09, 2020Guide
Turns out the screws are under the plastic covering the back where the network ports and power button are.
Remove that plastic piece with sync/power/reset text and remove the two screws.
The case is split in two pieces front and back...so you also have to remove the feet in the center of the botton and either remove the bottom netgear sticker or slit it along the seam.
The peices come apart pretty easily at that point. There are internal clips so you have to slide the front or back up/down against the other slightly.
Good luck.
- SSM587Nov 09, 2020Aspirant
Great, thanks a lot for this. I have been running the device with a tight Cellophane (Sara?) wrap to ensure no dust goes in, while keeping it at a place with sufficient ventilation.
I'll try this out over the weekend and get back with how it goes.
Btw, in case you know, are there any cables/ribbons I need to be careful with while splitting open the device?