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Forum Discussion
Need Help
A while back I purchased an Orbi system. The RBK50 [RBR50 with 1 satellite] and a NETGEAR CM700 Cable Modem.
Ever since the begging of using these products I get a lot of inconsistent speed...
What FW is currently loaded?
I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6coaxial cable is needed, no tRG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
How do you have yoru xbox connected? Wired or wireless? Wired is preferred.
How many consoles do you have connected?
Xbox connected to the base router or the satellite?
Is uPnP enabled and any Port Forwarding disabled?
I had two xboxes connected to my CBK40 system. ALL OPEN NAT and no issues. CBK40 has a built in CM700 modem btw.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Thank you for such a quick and detailed reply "FURRY"!
-The FW for both the Router and Satelite are up to date.
-I just ordered a new RG6 Coaxail Cable and new CAT7 Ethernet Cables, they should be here in a day or two.
-I don't have a ethernet switch
-like 1500 SqFt, it's an apartment
-Satelite is about 15ft away from Router
-Xbox is connected Wired/Ethernet
-Have two consoles connected Wired+Laptop
-Xbox is connected to Router
-uPnP is enabled and still working on port forwarding and assigning a static ip to Xbox
I will look into the settings and adjust as suggested, assign the Xbox a static ip to port forward, and replace the cables. Then I'll let you know how it goes.
Thank you for the help and suggestions. :)
-like 1500 SqFt, it's an apartment
-Satelite is about 15ft away from Router -
OK, this is too close between the satellite and router. The router alone can cover up to 30 feet and beyond. I would Turn OFF the satellite and just test with the router only for now...
-Xbox is connected Wired/Ethernet
-Have two consoles connected Wired+Laptop
-Xbox is connected to Router
-uPnP is enabled and still working on port forwarding and assigning a static ip to Xbox
uPnP should be enabled and any PF rules need to be disabled. There not needed. Set up a Reserved IP address ON the router for the xbox. Don't set a static IP address on the xbox. Xbox networking should be all automatic.
So you have two xbox consoles? If so, change NAT Fitler to OPEN.
Ok. I turned off the Satelite and reset the Router back to factory default settings then made the following adjustments:
Enabled uPnP
NAT Filtering = Open
2.4Ghz = Channel 1
5.0Ghz = Channel 36
Disabled Daisey Chain, MIMO, Fast Roaming, IPv6, and 20/40Mhz Coexistance
Reserved Xbox IP Address
All network settings on Xbox are Automatic
- Reset Modem and Router
RESULTS:still says NAT type Strict, Double NAT detected
:(
Press the power button on both consoles and hold until until the console turns off. Reboot the router, wait for ready, then power on one console and check the networking settings on the console for NAT status. Should be OPEN Here.