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Need to change WiFi password but can't get anywhere to change it.
I need to change my WIFI access password but can't seem to get any where to change it. The ORBI APP just wants me to set up the system I can't access all the other bits. There seems to be multiple th...
To be clear, when I set up with ethernet cable running to an ethernet port instead of the internet port I get excellant wifi from both the Orbi modem and satelitte, but the modem has a Magenta ring permanently on it, no pulsing. I think it is telling me the the set up is wrong. But it has worked well for a year and a half delivering excellant WiFi throughout my home. Unfortunately somebody in the neighboughhood must know the default FiWi password and is now stealing my internet and so I need to change the WiFi password. However I cannot get in to the admin for the Orbi to change it.
I have tried again by shifting the ethernet cable from the router to the internet port instead of the ethernet, then press the sync button and the magenta ring goes away. Unfortunately now when I try to connect to the Orbi WiFi network the devices all say "Couldn't get IP address"
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Taurus548 wrote:To be clear, when I set up with ethernet cable running to an ethernet port instead of the internet port I get excellant wifi from both the Orbi modem and satelitte, but the modem has a Magenta ring permanently on it, no pulsing. I think it is telling me the the set up is wrong. But it has worked well for a year and a half delivering excellant WiFi throughout my home. Unfortunately somebody in the neighboughhood must know the default FiWi password and is now stealing my internet and so I need to change the WiFi password. However I cannot get in to the admin for the Orbi to change it.
I have tried again by shifting the ethernet cable from the router to the internet port instead of the ethernet, then press the sync button and the magenta ring goes away. Unfortunately now when I try to connect to the Orbi WiFi network the devices all say "Couldn't get IP address"