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Forum Discussion
Taurus548
Jun 06, 2019Aspirant
Need to change WiFi password but can't get anywhere to change it.
I need to change my WIFI access password but can't seem to get any where to change it. The ORBI APP just wants me to set up the system I can't access all the other bits. There seems to be multiple th...
CrimpOn
Jun 06, 2019Guru - Experienced User
The only way an Orbi will work in router mode is to connect the yellow WAN port to the ISP modem with an ethernet cable. It is often a good practice to power off both the modem and Orbi, connect the cable, power on the modem and wait until all the lights come on correctly, and finally power on the Orbi. Quoting Netgear's web site: "Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet. " All the colors are explained here: https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
Just to be clear: the ISP device is a "modem only" or a "modem/router"?
How many ethernet ports are on the ISP modem?
What is the make/model of the ISP modem?
Taurus548
Jun 15, 2019Aspirant
Modem/ Router