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Forum Discussion
jmappleton
Apr 08, 2020Aspirant
Need to limit 2.4 ghz broadcast to Radio 1: IEEE 802.11b/g/n 2.4GHz–256QAM
HP says that their WiFi printers don't work on a tri-band mesh, They told me I have to set the 2.4 ghz to ONLY brodcast as: Radio 1: IEEE 802.11b/g/n 2.4GHz–256QAM How do you change just that set...
CrimpOn
Apr 08, 2020Guru - Experienced User
jmappleton wrote:HP says that their WiFi printers don't work on a tri-band mesh, They told me I have to set the 2.4 ghz to ONLY brodcast as: Radio 1: IEEE 802.11b/g/n 2.4GHz–256QAM
Whoever told you this appears "uninformed". (perhaps well meaning, but.....) Orbi's 2.4G radio is indeed IEEE 802.11b/g/n.
Please comment on the specific HP printer model which you want to connect to the Orbi so we can look at the User Manual and help.
p.s. "uninformed" is a euphimism for "full of...."
- jmappletonApr 08, 2020Aspirant
HP Officejet 3830... the tech admitted he had no clue what he was talking about
- CrimpOnApr 08, 2020Guru - Experienced UserPage 86 of the user manual talks about using WiFi Protected Setup. My Orbi has WPS button on the back for this. Have you tried this method?
- michaelkenwardApr 08, 2020Guru - Experienced User
The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
The router just broadcasts wifi. It is then down to the printer to play ball.The printer will not see 5 GHz if it can't use it.
There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
As CrimpOn says, where possible, using the WPS feature can simplify things.
- FURRYe38Apr 08, 2020Guru - Experienced User
As an alternative for some wifi printers that won't connect, users can install a USB to LAN print server which would help get there printers connected to the system for everyone to use.
Be sure the printers FW is also up to date.