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Forum Discussion
jmappleton
Apr 08, 2020Aspirant
Need to limit 2.4 ghz broadcast to Radio 1: IEEE 802.11b/g/n 2.4GHz–256QAM
HP says that their WiFi printers don't work on a tri-band mesh, They told me I have to set the 2.4 ghz to ONLY brodcast as: Radio 1: IEEE 802.11b/g/n 2.4GHz–256QAM How do you change just that set...
jmappleton
Apr 08, 2020Aspirant
HP Officejet 3830... the tech admitted he had no clue what he was talking about
CrimpOn
Apr 08, 2020Guru - Experienced User
Page 86 of the user manual talks about using WiFi Protected Setup. My Orbi has WPS button on the back for this. Have you tried this method?
- michaelkenwardApr 08, 2020Guru - Experienced User
The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
The router just broadcasts wifi. It is then down to the printer to play ball.The printer will not see 5 GHz if it can't use it.
There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
As CrimpOn says, where possible, using the WPS feature can simplify things.
- CrimpOnApr 08, 2020Guru - Experienced User
michaelkenward wrote:The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
Alas, I fear this recommendation works for printers connected via ethernet, but not when the issue is not being able to connect via WiFi.
The link (above) contains this statement:
"The computer you are installing the printer software on must be connected to the same network you are connecting the printer to."
Once the printer is successfully connected, then the HP software will "find it", probably by issuing broadcast packets that say, "Reply if you are an HP printer."
- michaelkenwardApr 08, 2020Guru - Experienced User
CrimpOn wrote:
The link (above) contains this statement:
"The computer you are installing the printer software on must be connected to the same network you are connecting the printer to."
They may say that, but it is not correct, unless HP is defective in its wifi design.
Been there done that. But I have a Canon wifi printer.
Don't read the words, try it and see. You might be surprised.