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Forum Discussion
schooner16
Mar 17, 2020Aspirant
Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page.
Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page. I have the latest firmware and the behaviour seemed to start after a power outage. Now everytime I ...
- Mar 17, 2020
Try resetting the RBR first. Turn OFF the RBS. Reset the RBR and setup from scratch. Check to see if you device is listed again multiple times.
What is this device that appearing multiple times??
FURRYe38
Mar 17, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is this device?
Has a factory reset and setup from scratch been performed since last update? If not, lets try this...
schooner16
Mar 17, 2020Aspirant
Firmware: Is latest v2.5.1.8
Device: Negear Orbi RBK50(router and satelite)
I have not did a factory reset. I should do this right after the firmware was upgraded? Seems extreme but will do it. Factory reset on Router or both router and satelite?
- FURRYe38Mar 17, 2020Guru - Experienced User
Try resetting the RBR first. Turn OFF the RBS. Reset the RBR and setup from scratch. Check to see if you device is listed again multiple times.
What is this device that appearing multiple times??
- schooner16Mar 17, 2020Aspirant
I will try setting up from scratch. Was just hoping there was a less extreme method to clearing.
At first it was the Apple TV that was listing multiple times. Now its a harmony hub after a reboot. I'm guessing it may be just the first device it recognizes.
- FURRYe38Mar 17, 2020Guru - Experienced User
Sounds like something is messed up on the RBR. Hoping the reset will clear this up.