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Forum Discussion
schooner16
Mar 17, 2020Aspirant
Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page.
Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page. I have the latest firmware and the behaviour seemed to start after a power outage. Now everytime I ...
- Mar 17, 2020
Try resetting the RBR first. Turn OFF the RBS. Reset the RBR and setup from scratch. Check to see if you device is listed again multiple times.
What is this device that appearing multiple times??
schooner16
Mar 18, 2020Aspirant
After factory resetting the router I can now see the devices on the mobile app and web page. Which is good news. Performance and stability have been good to date but if there is one improvement I could mention it would be the mobile app and web page stability. The apps/web page look and feel alright but since I have had the orbi the app it has shown many differenct behaviors. First there was the no devices showing, but sometimes they would. The renaming of devices debacle and now seeing all connected devices with the same name. Hopefully the reset does it and and the behavior stays away. The hardware(performance & stability) have been great but the software side could use some love and attention.
FURRYe38
Mar 18, 2020Guru - Experienced User
Thank you for letting know.
I would be sure to make a back up configuration to file for safe keeping.
Yes, the Orbi app could problaby use some tuning. Something to post about over in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Please mark your thread and solved so others will know.
Enjoy. :smileywink: