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Forum Discussion
MelB
Mar 03, 2017Aspirant
Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work.
Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. Conversely the smart pl...
- Mar 03, 2017
tbh, I don't think the OP has an actual operational problem, just a misunderstanding of the technologies involved compounded with bad information ostensibly coming from product vendors.
That having been said - 2.4GHz-only WeMo works perfect fine with Orbi. I have a mini switch, three smart switches, a light switch, a humidifier, and a crock pot all using WeMo flawlessly on my Orbi network.
Let's please not let FUD enter into this - regardless of what level 1 support told you, WeMo has zero issues with Orbi.
Rodney
Mikey94025
Mar 03, 2017Hero
This doesn't sound correct. What are you doing that makes you think your plugs cannot work with your Orbi. Is your Orbi's 2.4Ghz network working with any other 2.4Ghz devices in your household?
Your 2.4Ghz devices should still work fine, even if Orbi advertises a 5Ghz network with the same name as a 2.4Ghz network (they will not see the 5Ghz network, only the 2.4Ghz). I am using iDevices Switch smart plugs just fine with my Orbi and they only support 802.11b/g/n (i.e., 2.4Ghz).
MelB
Mar 03, 2017Aspirant
Thank you for your response. But I beg to differ. I have confirmed with Tech Support reps for the iHome iSP5 and Belkin WEMO Mini that their smart plugs only work with a 2.4 GHz Wireless Network. Those devices (and other smart plugs that I have researched) will only connect to 2.4 networks. The WiFi Network that Orbi creates is not 2.4 HHz, It is a combination of 2.4 and 5 GHz.
- Hydro130Mar 03, 2017Luminary
The 2.4 and 5 networks are separate streams, they just share the same SSID -- this is an increasingly common approach to how router manufacturers are handling consumer networks these days.
I have 6 devices (an older tablet and several IoT devices) on my Orbi network that are 2.4-only (they aren't capable at all of connecting on 5g) - they all connect perfectly fine, and did not require any unique intertvention to get set up.
- MelBMar 03, 2017Aspirant
Is your Orbi gateway 192.168.0.1 or 192.168.1.1 Mine is the former but I found on the internet that someone solved this problem by yusing the latter. I have not tried it yet.
- st_shawMar 03, 2017Master
MelB wrote:Thank you for your response. But I beg to differ. I have confirmed with Tech Support reps for the iHome iSP5 and Belkin WEMO Mini that their smart plugs only work with a 2.4 GHz Wireless Network. Those devices (and other smart plugs that I have researched) will only connect to 2.4 networks. The WiFi Network that Orbi creates is not 2.4 HHz, It is a combination of 2.4 and 5 GHz.
It might be true that the iHome and Belkin products do not work with Orbi. However, this would be due to poor product design of these products, not a problem with Orbi. It is more likely that your tech support reps are misinformed and have given you bad information.
I currently have several devices connected to my Orbi that are capable of only 2.4 GHz operation. So, it is definitely possible.
Also, there isn't really such a thing as a combination of 2.4 and 5 G networks. If your device has only a 2.4 GHz radio, then it will only see the 2.4 GHz transmissions from Orbi. Because the device has no 5 GHz radio, it has no way of knowing Orbi has 5 GHz operation!