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Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work.
Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. Conversely the smart pl...
tbh, I don't think the OP has an actual operational problem, just a misunderstanding of the technologies involved compounded with bad information ostensibly coming from product vendors.
That having been said - 2.4GHz-only WeMo works perfect fine with Orbi. I have a mini switch, three smart switches, a light switch, a humidifier, and a crock pot all using WeMo flawlessly on my Orbi network.
Let's please not let FUD enter into this - regardless of what level 1 support told you, WeMo has zero issues with Orbi.
Rodney
Thank you for your response. But I beg to differ. I have confirmed with Tech Support reps for the iHome iSP5 and Belkin WEMO Mini that their smart plugs only work with a 2.4 GHz Wireless Network. Those devices (and other smart plugs that I have researched) will only connect to 2.4 networks. The WiFi Network that Orbi creates is not 2.4 HHz, It is a combination of 2.4 and 5 GHz.
The 2.4 and 5 networks are separate streams, they just share the same SSID -- this is an increasingly common approach to how router manufacturers are handling consumer networks these days.
I have 6 devices (an older tablet and several IoT devices) on my Orbi network that are 2.4-only (they aren't capable at all of connecting on 5g) - they all connect perfectly fine, and did not require any unique intertvention to get set up.
Is your Orbi gateway 192.168.0.1 or 192.168.1.1 Mine is the former but I found on the internet that someone solved this problem by yusing the latter. I have not tried it yet.