Nest camera drops still frequent on Orbi RB50 firmware v2.1.4.16

What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and. Save settings and reboot the router and satellite(s).

Try this and see:

Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
I changed the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only. 

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Hamstar wrote:

I have had my Orbi system for about 3 months, purchased from Costco in June. 1 day after installing the system, firmware was upgraded to v2.1.4.16.  I have google fiber 1000 and enjoy the speed. Me only issue that I experience is frequent drops from my 3 nest cams (2 outdoor and 1 indoor). I’ve tracked the drops and worked with Nest support. 

 

When I have been able to get to a tech specialist the say that it is low upload speed. I understand there are a lot of variables and have set settings in the Orbi to optimize it from talking directly with Orbi support, but I can’t seem to go longer than 2-3 days without a drop.

 

It doesn’t matter if we are watching tv or streaming from Netflix, Apple, Amazon, or when no one is home or we are sleeping. I have EXCELLENT bandwidth at each camera. The outdoor cameras seem to stick to the nearest satellite - front or rear on 2nd floor each no more than 15 feet from the satellite. The indoor camera is in the same room as the router about 10-15 feet away.  

 

All 3 cameras connect at 5GHz. The Orbi app on my iPhone shows full bars on the Wifi icon. Interested enough the indoor camera connected to the router which rarely drops reports the link rate typically in the 54-80 Mbps range while the outdoor cameras connected to the satellites.

 

I am really puzzled about this and wonder if others have similar experience with nest cams?  I would love to hear from nest cam users who don’t have these issue to understand their configuration — Orbi and The cameras. 

 

Thanks,

Manny

 

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