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Nest camera drops still frequent on Orbi RB50 firmware v2.1.4.16
I have had my Orbi system for about 3 months, purchased from Costco in June. 1 day after installing the system, firmware was upgraded to v2.1.4.16. I have google fiber 1000 and enjoy the speed. Me o...
My Nest was frequently going offline. I changed my settings on my Orbi to match Kickworms settings and I have not had a drop in over a week. Seems resolved now. Here are the settings from Kickworms post:
- 20/40 MHz Coexistence is enabled (2.4GHz)
- WMM is enabled (both 2.4GHz and 5GHz)
- CTS/RTS Threshold is 2347 (both 2.4GHz and 5GHz)
- Preamble Mode is Automatic (both 2.4GHz and 5GHz)
- Transmit Power is 100% (both 2.4GHz and 5GHz)
- Daisy-Chain Topology is DISABLED
- Beamforming is enabled
- MU-MIMO is enabled
- Fast Roaming is DISABLED
- 2.4GHz channel is set to Auto
- 5GHz channel is set to 48
- Security Option is set to only WPA2-PSK
"Distance between router and satellites: 20 ft to rear satellite; 25 ft to front satelite. Router in approximate middle of house on first floor; each satellite on second floor" I would move the satellites a bit farther appart from the router if possible. Maybe too close. 30feet starting is recommended...
Hi FURRYe38,
I wanted to give an update on this issue. I only disabled MU-MIMO and Daisy Chaining on 9/18 and rebooted the google network box and the orbi system. What I noticed is that the two outdoor cameras stayed connected to the router all day and never switched to the nearest satellite which are a lot closer to each of the cameras. The 5ghz wi-fi signal on the Orbi app indicated only a small dot and the link rate was about 100 MHz for the front camera and about 2 bars for the rear camera.
The next day (19th) the front camera went completely offline at 4:05 am and kept trying to restart. I unplugged both cameras, let them sit for 5 minutes, and then plugged them in one at a time. Both cameras connected immediately to the closest satelite (1 front, 1 rear) and their wi-fi signal on the Orbi app showed full strength. It went two more days without incident, but on the 21st I noticed the back yard camera switched back to the ROUTER and had the lowest wi-fi signal. I did not see any drops in the video log, but I did power cycle the camera and it connected to the rear satellite and has not had any issues.
Unlike the mobile devices (iphones, ipad, macbook) which pick up the closet router or satellite as they move around in the house, the camera's don't move but stay stuck somehow to the router. Why doesn't rear satellite detect a stronger signal from the rear camera and take over the connection? Is there a setting in one of the switches to do this?
I will keep my eye one it and look for more clues.
Thanks,
Manny
The device (the camera in this case) should decide that it has a stronger wifi signal from the satellite and switch to it.
I would contact the camera Mfrs and point them to this thread and let them know what you have been experiencing and what you have been doing to keep the cameras online. This seems to be a camera handling of the wifi signal strength and even though they are closer to the satellite signal which is better, the cameras are still connecting to the router signal which is lower. This is a camera handling of signals issue. Possible the cameras for some reason, don't like the satellite signal. Eventhough the same signal, just strength differs.
Let us know how it goes...
Hamstar wrote:
Hi FURRYe38,
I wanted to give an update on this issue. I only disabled MU-MIMO and Daisy Chaining on 9/18 and rebooted the google network box and the orbi system. What I noticed is that the two outdoor cameras stayed connected to the router all day and never switched to the nearest satellite which are a lot closer to each of the cameras. The 5ghz wi-fi signal on the Orbi app indicated only a small dot and the link rate was about 100 MHz for the front camera and about 2 bars for the rear camera.
The next day (19th) the front camera went completely offline at 4:05 am and kept trying to restart. I unplugged both cameras, let them sit for 5 minutes, and then plugged them in one at a time. Both cameras connected immediately to the closest satelite (1 front, 1 rear) and their wi-fi signal on the Orbi app showed full strength. It went two more days without incident, but on the 21st I noticed the back yard camera switched back to the ROUTER and had the lowest wi-fi signal. I did not see any drops in the video log, but I did power cycle the camera and it connected to the rear satellite and has not had any issues.
Unlike the mobile devices (iphones, ipad, macbook) which pick up the closet router or satellite as they move around in the house, the camera's don't move but stay stuck somehow to the router. Why doesn't rear satellite detect a stronger signal from the rear camera and take over the connection? Is there a setting in one of the switches to do this?
I will keep my eye one it and look for more clues.
Thanks,
Manny
- I have a Netatmo camera that behaves similarly. It also uses Android OS. Android devices in general don't support SSID roaming at the OS level and this is usually let to the hardware to take care of, so I'm not really sure if the camera can at all handle seamless handover. So Android typically will hang on to the same AP for dear life even if the signal is unusable and a strong signal AP is close by.
