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jdrednation's avatar
jdrednation
Follower
Oct 11, 2019

Nest Hello connecting to a farther satellite when there is a closer one available

I'm brand new to my Orbi AC3000 system. Both my Router and Satellite are connected via ethernet. The issue I'm having is my Nest Hello doorbell insists on connecting to the router instead of the satellite (which is considerably closer to the doorbell).

 

With most devices, I can deactivate the wifi and when reconnecting, the device will begin using the closer satellite. However, the Nest doorbell is hardwired to the home, so it's not a device I can easily unplug for a quick restart.

 

Is there a way to force the Nest Hello to begin using a closer node (thereby getting a much stronger signal)?
Thanks!

 

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  • Retired_Member's avatar
    Retired_Member
    Oct 11, 2019
    jdrednation wrote:

    I'm brand new to my Orbi AC3000 system. Both my Router and Satellite are connected via ethernet. The issue I'm having is my Nest Hello doorbell insists on connecting to the router instead of the satellite (which is considerably closer to the doorbell).

     


    What difference does it make?  Does the Nest work?

     

     

    • CrimpOn's avatar
      CrimpOn
      Guru
      Oct 11, 2019

      Retired_Memberhas a point.  If the Nest doorbell performance is satisfactory, I would be "grateful for small favors" and let it be.

      My only Nest product is a thermostat, so I have no personal experience with their doorbell.

      Perhaps there is a command buried iin the Nest app to "restart" the doorbell?

      Another possibility is to "remove" and "add" the doorbell.  Was it mounted on the door and the Orbi's in place when it was first connected?