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Forum Discussion
BAFin
Oct 12, 2020Aspirant
Nest IQ Outdoor Camera Connected but Not Listed as Device
Orbi RBR50 firmware V 2.5.2.4 with 2 Satellites. My Nest thermostats, Hello Doorbells work fine. I added a Nest IQ Outdoor Camera which works fine (although I cannot determine link speed or whether c...
FURRYe38
Oct 12, 2020Guru - Experienced User
Either nest isn't sending out a ARP ack correctly, or all all, or the Orbi and Orbi app are not asking or interpreting the name of the devices from the ARP ACK Request correctly or not getting any name from the device. Something to ask NEST and NG support about.
BAFin
Oct 14, 2020Aspirant
Many thanks. Out of warranty, so NG support prohibitively expensive. Nest support did not respond. Serendipitously, yesterday, my home network crashed and Spectrum went down so had to reboot modem and router. Now, everything works as it should! Stay Safe!
- Anthony_LJan 15, 2021Aspirant
Hi,
I've had the same issue with my Nest Hello doorbell and my OnePlus6 android phone.
Both were connected, but not listed (despite restarting and disconnecting the devices).
I've restarted the whole Orbi system twice (RBR50 + 2 RBS50 satellites), and the devices ended up reappearing...
No explanation but hope it helps!