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Nest X Yale lock disconnects
Orbi RBR40 plus 2 satellites Have many Nest products including thermostat, Nest Protects, Nest Hello, and a Nest X Yale lock. The Nest x Yale lock keeps dropping it's connection (maybe other device...
Thank you for all your help. I think I have my modem bridged and the PPPoE set up on the router. Things appear to be working fine.
Thanks again.
dalewebb wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too?Zyxel C3000Z
This has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)?
About 1200 sq ft. Modem and router are in the basement. Satellite 1 is almost directly above the modem/router in the upstairs. Satellite 2 is about 20 feet from satellite 1.
The distance between the RBWs and RBR is too close. This is probably causing too much wifi signal over lap between these devcies. 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
I called Centurylink to configure my modem (Zyxel C3000Z) to bridging mode and all he had me do was switch the WAN settings from the current PPPoE setting to Transparent Bridging. My internet went away. He said now, I needed to contact Netgear to configure the router. Is there an article somewhere to configure the Orbi router?
Check the user manual for Orbi
https://www.netgear.com/support/
If your using PPPoE, you'll need the account login and PW for your PPPoE account with your ISP.
I have been using PPPoE for a long time and I have the modem's router radios turned off. The lock has stayed "attached" for the last 24 hours.
Yes, when the ISP modem is briged, the PPPoE connect needs to be now handled by the RBR. The PPPoE account information needs to be input in the RBRs web page.