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Forum Discussion
Solved
Netflix / Amazon Prime not connecting
We have recently reconfigured our router / modem set up with orbi system acting as a router and the nighthawk set to modem only. This has worked perfectly for the last few weeks We however just reali...
What FW is currently loaded?
Is Armor or Circle or IPv6 enabled on the RBR? Try disabling these 3 and see if this changes anything.
Has a factory reset and setup from scratch been performed since last update?
If your on a DSL ISP service, try setting the MTU value to 1472 or 1492 for DSL ISP services.
What FW is currently loaded?
Is Armor or Circle or IPv6 enabled on the RBR? Try disabling these 3 and see if this changes anything.
Has a factory reset and setup from scratch been performed since last update?
If your on a DSL ISP service, try setting the MTU value to 1472 or 1492 for DSL ISP services.
Thanks for the reply.
If by FW you mean firmware then everything is up to date
Circle has not been enabled on the Orbi.
We have factory reset the tv and performed the usual soft and hard reboots.
Yes I believe we are on a DSL ISP service. Re the MTU ..is this something I can change on the Orbi / Modem or is it configured on the tv.
I needed to change the MTU to access PlayStation online services however this was done thru the PlayStation as opposed router / modem.
If by FW you mean firmware then everything is up to date
Circle has not been enabled on the Orbi.
We have factory reset the tv and performed the usual soft and hard reboots.
Yes I believe we are on a DSL ISP service. Re the MTU ..is this something I can change on the Orbi / Modem or is it configured on the tv.
I needed to change the MTU to access PlayStation online services however this was done thru the PlayStation as opposed router / modem.