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carlos45's avatar
carlos45
Aspirant
Aug 21, 2020
Solved

Netflix / Amazon Prime not connecting

We have recently reconfigured our router / modem set up with orbi system acting as a router and the nighthawk set to modem only. This has worked perfectly for the last few weeks We however just reali...
  • FURRYe38's avatar
    Aug 21, 2020

    What FW is currently loaded?

     

    Is Armor or Circle  or IPv6 enabled on the RBR? Try disabling these 3 and see if this changes anything. 

     

    Has a factory reset and setup from scratch been performed since last update?

     

    If your on a DSL ISP service, try setting the MTU value to 1472 or 1492 for DSL ISP services.