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Forum Discussion
Solved
Netflix and Prime will not connect
Cannot connect to Netflix and Amazon Prime movies Reset router and satelite, still having issues Not an expert, only follow what is in instructions Need help,
- I fixed it by using web browser to manage. It automatically prompted me that it will change up to 10.0.0.1
I also fixed timezones problem it was on Lima Peru time. Fixed to my timezones.
Everything works.
It was blocking http sites international ones and no apple appbdownload or Amazon.
This started when I changed my Verizon modem and I now realized when I did I hadn't fix the setting on Verizon router like I did when I first set up orbi. But now orbi does it for you.
More description will help. For example, connect "how"? Using PC? Smart TV? Tivo box? To the main web site?
When connecting to the Orbi Device the Problem is with the Smart TV (Sony) and the Apple phone
- Smart TV shows Wifi with No Internet, or slow speeds when it does show connected and program will not connect both Netflix and Prime, Orbi shows connected on TV but Netflix and Prime say no Internet connection
- Apple Phone connects but when selecting links within emails I get 404 Error and links will not load
It has been working fine for about a year, then I have to reinstall because system went down, since then I have had noting but problems
This is very strange. Is Access Control turned on? (on the Advanced Tab->Security->Access Control) When a device is "Blocked", it is actually allowed to connect, but then is not allowed to do anything. There are several threads on the forum about Orbi's blocking devices when they should not.
I really appriciate your assistance
- I go to the security tab, on the App, click on routers, Then on 3 lines at top and this is what it shows but there is no advanced tab, see screen shot ( I have clicked on the
- On the app, in Home position, when I press the Home Icon, I see an RBR50 Icon , shows connected locally, click on icon and get error message "You are not connected to the internet"
Oh no, the "app". We Old Timers have spent our lives with computers and the Orbi web interface. The experience is totally different. For example, when I use the app and press on "Security", it brings up a screen wanting me to sign on to Netgear to manage my "Armor" subscription, but I did not turn on Armor. (Nor did I sign up for Disney Circle.)
There is a similar thing on the app, however. From the Network Map, press on the Router, and it brings up a list of devices and on the right side of the screen is Pause/Resume. I have heard that sometimes a device gets "Paused" by accident when people are using the app and they do not notice brushing one of the toggles.
There have been other threads posted about devices getting blocked by the app and having to use the web interface to unblock them.
