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Forum Discussion
Mdoherty770
Jun 14, 2019Aspirant
Netflix and Prime will not connect
Cannot connect to Netflix and Amazon Prime movies Reset router and satelite, still having issues Not an expert, only follow what is in instructions Need help,
- Aug 26, 2019I fixed it by using web browser to manage. It automatically prompted me that it will change up to 10.0.0.1
I also fixed timezones problem it was on Lima Peru time. Fixed to my timezones.
Everything works.
It was blocking http sites international ones and no apple appbdownload or Amazon.
This started when I changed my Verizon modem and I now realized when I did I hadn't fix the setting on Verizon router like I did when I first set up orbi. But now orbi does it for you.
FURRYe38
Jun 16, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Mdoherty770
Jun 16, 2019Aspirant
It was provied by AT&T U-verse
Model number 5268AC-FXN
Pace may be the manufacturer
- FURRYe38Jun 18, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Mdoherty770 wrote:It was provied by AT&T U-verse
Model number 5268AC-FXN
Pace may be the manufacturer
- gr8shoJun 18, 2019VirtuosoWhen you logon to Orbi via browser, use 10.0.0.1. Att routers use the same subnet as Netgear. Orbi will move itself to resolve the conflict. This should also clear up the access issue.
Also as was mentioned, avoid double NAT. This is accomplished by putting the Att gateway into DMZ+ mode. A new firmware update presumably resolved a severe performance issue, so check for that.- Robfed135Aug 26, 2019AspirantI fixed it by using web browser to manage. It automatically prompted me that it will change up to 10.0.0.1
I also fixed timezones problem it was on Lima Peru time. Fixed to my timezones.
Everything works.
It was blocking http sites international ones and no apple appbdownload or Amazon.
This started when I changed my Verizon modem and I now realized when I did I hadn't fix the setting on Verizon router like I did when I first set up orbi. But now orbi does it for you.- FURRYe38Aug 26, 2019Guru - Experienced User
Usually a reset of the RBR and walk thru the setup wizard will and should detect any router in front of the RBR and the setup wizard should set a new IP address on the RBR to avoid any conflict.
Regarding modems with built in routers:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopFor future reference.
Enjoy.
Robfed135 wrote:
I fixed it by using web browser to manage. It automatically prompted me that it will change up to 10.0.0.1
I also fixed timezones problem it was on Lima Peru time. Fixed to my timezones.
Everything works.
It was blocking http sites international ones and no apple appbdownload or Amazon.
This started when I changed my Verizon modem and I now realized when I did I hadn't fix the setting on Verizon router like I did when I first set up orbi. But now orbi does it for you.