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Netgear account password vs. Netgear admin password
About one week ago I received an email from Netgear advising me that I could update to the latest firmware for my RBR20. I tried launch the Orbi app, which is on my iPhone, but was stymied because I...
Michaelkenward-
Thanks for sharting your thoughts on this issue. I'm not 100% certain I did provide answers to the secret questions, particularly since one question (What is your mother's middle name) isn't one I would have choosen, since she didn't have a middle name.
I think I'm destined to go the factory reset route and then (as you suggest: 1) disable password recover, or 2) answer the questions and safely store the answers.
Danbob6
danbob6 wrote:
..particularly since one question (What is your mother's middle name) isn't one I would have choosen, since she didn't have a middle name.
Interesting. Adds weight to my theory.
The depressing thing is that this bug in password recovery has been around for some time. I would have thought that they would have squished it in the Orbi range. Seems not.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
There is a section in the Orbi manual Change the admin Password. It explains how to Enable Password Recovery. These days Netgear seems to turn that on by default. So you may have to get in there and turn it off. Or set it up with your own questions and answers.