NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR Genie App No Longer Supported on Orbi Effective Jan 31, 2019
As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31 st , 2019. We recommend y...
Dustin_V wrote:
As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31st, 2019. We recommend you to use the Orbi app which is specifically designed for Orbi WiFi systems.
Simplify == abandoning features like LPC on Orbi?!?
Brilliant mistake. LPC is gone, Circle hasn't made it, and Netgear Armor (Bitdefender) hasn't made it - despite of all marketing promises.
Appear the strategists have lost the bigger picture of feature, function, benefit.
Netgear must learn to publish plans, phase-out plans for features, offering migration of existing features to alternate services, But that is asked to much - not much learnt since silently closing doen the Genie community section. Still, there are about times more posts coming in on the Genie section today than on the Nighthawk App and Orbi App sections together.
That's my Christmas present for Netgear Dustin_V : Please carry this forward to the community management ChristineT and the management in charge.
Adding my voice. Make the Orbi app more functional, make it work properly with Android, and perhaps this move would not be so shortsited.