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Forum Discussion
NETGEAR Genie App No Longer Supported on Orbi Effective Jan 31, 2019
As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31 st , 2019. We recommend y...
I purchased the Orbi system rather than the Linksys Velop because of the flexible parental controls available through Genie and OpenDNS. Without Genie support, the Orbi PCs are quite rigid, allowing only time blocking of all sites or blocking of specific categories or sites for all time. And the Circle capabilities are no better and require additional payment. This is essentially Bait & Switch tactics on the part of Netgear, and I suspect it's driven by additional profit to be gained by forcing users to Circle.
While the performance of the Orbi is quite good, the loss of this feature is a big red flag for potential Netgear purchasers.
Netgear - please restore Genie access to Orbi users. We're not bothered by your perceived complexity!
Genie was replaced by the Orbi app for Orbi systems. The Orbi app is making inprovments. Good stuff coming to the Orbi app.
Night Hawk Routers are donig the same thing, most of R series routers have the NightHawk App now.
Genie is probably going away since it's been around for a while now.
Good Luck.
SpiritScientist wrote:
I purchased the Orbi system rather than the Linksys Velop because of the flexible parental controls available through Genie and OpenDNS. Without Genie support, the Orbi PCs are quite rigid, allowing only time blocking of all sites or blocking of specific categories or sites for all time. And the Circle capabilities are no better and require additional payment. This is essentially Bait & Switch tactics on the part of Netgear, and I suspect it's driven by additional profit to be gained by forcing users to Circle.
While the performance of the Orbi is quite good, the loss of this feature is a big red flag for potential Netgear purchasers.
Netgear - please restore Genie access to Orbi users. We're not bothered by your perceived complexity!
FURRYe38 wrote:
Genie was replaced by the Orbi app for Orbi systems. The Orbi app is making inprovments. Good stuff coming to the Orbi app.
Night Hawk Routers are donig the same thing, most of R series routers have the NightHawk App now.
Genie is probably going away since it's been around for a while now.Both are incomplete junk - explained above already - both can't replace Genie App and Genie programs. And both don't suport LPS - again as explained above already.
Netgear hase no plan, and des obvioisly not even understand the feature matrix of thier own products.
