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Forum Discussion
NETGEAR Genie App No Longer Supported on Orbi Effective Jan 31, 2019
As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31 st , 2019. We recommend y...
what app is replacing the "Geni" app?
The Orbi app?
But who knows what you want to run the app on?
The Orbi app replaces the Genie app for Orbi. Nothing else.
For R and XR series routers, they have the Highhawk app for those routers.
thop wrote:what app is replacing the "Geni" app?
The Genie app used to work on iOS, Android, Windows, and Mac. The Orbi app is on iOS and Android only.
DougB628 wrote:
The Genie app used to work on iOS, Android, Windows, and Mac. The Orbi app is on iOS and Android only.
Netgear makes things hard for itself, and for users, by slapping the Genie label on anything that moves.
The genie app has never worked on Windows and Mac. That was the desktop genie, a standalone program for each operating system. And, as many messages here will confirm, that is still there for anyone to download and use.
If you want the desktop genie for Windows start here:
genie Landing Page | Apps | Discover | Home | NETGEAR
You may have to dismiss the popup that tries to ram the Nighthawk app down your throat.
Of course, instead of the desktop genie, you can also use the browser graphical user interface.
