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Forum Discussion
Netgear-Guest Open and Disabling Firmware Updates
As many have reported I often see a Netgear-Guest Open WiFi Network even when Guest Networks are disabled. I trraced the issue to one of my 3 satelittes - an RBS50Y. Netgear lists two firmwar...
One thing to add on all of this - I had the same problem on the RBS50Y re the netgear_guest, and it was on regardless of having the guest network enabled or not on the other satellites with a different SSID when version 2.6.2.104 was installed
Taking the satellite back to 2.3.5.32 solved the issue. However, one thing I discovered after I went back to the prior firmware is that the latest version seemed to be stored in the satellite - so on reset to factory settings the firmware seems to be upgraded back to the latest version that causes the issue (this may explain some of the comments re the firmware is automatically updated). It looks like on reset to factory settings you then also need to do a re application of the older firmware version.
- To be clear - not complaining about auto updates - I was prompted to take the latest firmware and agreed.
The complaint would be that the most recent firmware has a bug in it that seems to create an open guest network on the rbs50y outdoor satellite.
This is fixed by going back to the previous version of the firmware - which would imply it is a bug somewhere (or there are a lot of users out there who don’t know how to use the system as it seems to be a common problem with these outdoor devices)
However, if you do a factory reset the satellite seems to auto install the latest version of the firmware and so the issue comes back. Easily solved by reinstalling the earlier firmware, but irritating.
It is only an issue with the outdoor 50y - I have three other indoor satellites and these do not suffer from the issue
Sundried wrote:Taking the satellite back to 2.3.5.32 solved the issue. However, one thing I discovered after I went back to the prior firmware is that the latest version seemed to be stored in the satellite - so on reset to factory settings the firmware seems to be upgraded back to the latest version that causes the issue (this may explain some of the comments re the firmware is automatically updated). It looks like on reset to factory settings you then also need to do a re application of the older firmware version.
Yes that is probably what I was seeing. Per FURRYe38 recommendations I (repeatedly) tried doing a factory reset. That was probably what kept loading the latest firmware.
Going back to 2.3.5.32 always solved the issue - no recent factory resets and still on 2.3.5.32 and everything good on the outdoor RBS50Y - and yes it's just the RBS50Y. My other RBS50 satellites run fine on their latest firmware.
Hi, All,
This has been brought up already and the product team are investigating on the issue.
Vandergraff Retired_Member Sundried
Please check your inbox. I have sent you a message requesting for more information.Regards,
Blanca
Community Team
Hi after weeks and weeks of issues with the Orbi system I kicked of my house. I will never buy a netgear product. Since I bough the junk I had only troubles. FW does not work properly satellite did. no connect wlan troubles. And the support from netgear is the worst I have ever experienced
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Vandergraff wrote:
Sundried wrote:Taking the satellite back to 2.3.5.32 solved the issue. However, one thing I discovered after I went back to the prior firmware is that the latest version seemed to be stored in the satellite - so on reset to factory settings the firmware seems to be upgraded back to the latest version that causes the issue (this may explain some of the comments re the firmware is automatically updated). It looks like on reset to factory settings you then also need to do a re application of the older firmware version.
Yes that is probably what I was seeing. Per FURRYe38 recommendations I (repeatedly) tried doing a factory reset. That was probably what kept loading the latest firmware.
Going back to 2.3.5.32 always solved the issue - no recent factory resets and still on 2.3.5.32 and everything good on the outdoor RBS50Y - and yes it's just the RBS50Y. My other RBS50 satellites run fine on their latest firmware.
FURRYe38 but it is not solved. If I use the latest firmware on the RBS50Y then the issue is there. Only by going back to an older version of firmware does the issue go away. I should be able to run the latest (and presumably most secure) firmware on the RBS50Y.
Netgear support has reached out to see if we can find out more about what is going on.
Thanks
