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Forum Discussion
Netgear is a joke!!! Please help with connection
My "90" days was up 2 days ago. Tried calling for help but they wanted to charge me $90 for six months for technical support! No thank you!!! I have the app downloaded which now says my Orbi isn't ...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Becky2003 wrote:
My "90" days was up 2 days ago. Tried calling for help but they wanted to charge me $90 for six months for technical support! No thank you!!!
I have the app downloaded which now says my Orbi isn't supported by this app which is a joke because I just got it from target 92 days ago! Anyway my Internet is working and then all of a sudden it says that there is no connection and that it is not trusted and that I need to update my firmware I go and update my firmware but then it does nothing do I have to do this on my phone or on the computer or how do I get it to work. Such a joke for the price I paid!