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Netgear Orbi and HomeKit Issues
Hello:
I am using the Netgear Orbi in my home since January 2018. I have the Orbi Router (RBK50) at one end of my home and the Orbi Satellite (RBS50) placed at the other end. Over the past mo...
You might try this and see if you can keep v10 on your system to make the HomeKit work:
https://community.netgear.com/t5/Orbi/RBS40-firmware-V2-2-1-210-failed-what-next/m-p/1650247#M43189
I would presume that NG and Apple need to review this and either one come up with a good working and continued stable solution for HomeKit users.
Hello FURRYe38:
First, thank you for replying to my post so promptly. Greatly appreciated.
Based on what you asked here is some information that I hope will be helpful.
Firmware: V2.2.1.210
Cable Modem: ARRIS DG2470
Distance between Orbi Router and Orbi Satellite: 30 ft. or less
Building Materials: Wooden Frame Structure with Gyproc Walls (with Laundry/Utility Room door open the Orbi Router has a clear path to the Orbi Satellite via a 4 ft. hallway path.
What channels are you using: For 2.4GHz it was set to Auto. I set it to Channel 11 as you suggested. For 5GHz I left it at the Channel it was already using - 48
Any WiFi neighbors near by?: Closest WiFi Signal is 50 ft. away. Coming from home just above mine.
As for the other things you suggested - the only thing I have done so far is to take the 'check mark' out of the "Enable Daisy-Chain Topology" which I assume is actually enabling it based on your notes. The rest of your suggestions I left for now.
With regards to turning off the Orbi Satellite - I did turn it off though I cannot connect my Apple TV 4th Gen. to the Orbi Router at this time.
That said, as of this reply I am no further ahead. Based on what I just said would you like me to try the other things you suggested? I guess I am having a hard time figuring out what happened from earlier this year when things did work till now. The only difference was the TV OS and my iOS devices being updated with the latest Software Releases last month. I did speak with Apple Support yesterday and they feel it is hardware related seeing it works at one end of the house but not at the other end of the house where the Orbi Satellite is. Or for that fact even the middle.
I will leave it at that and await further communicaiton from you. Again, thanks for your reply.
Sincerely,
Edward Walsh
If this is your modem:
https://www.arris.com/products/touchstone-dg2470-cable-data-gateway/
Do you know if the modem is bridged and it's wifi disabled?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Make sure the satellite is at least 30 feet or more. Too close to the router can cause proablems.
Let put a check mark in the Daisy Chain feature for now.
Does the HomeKit work with everything connected to the router alone? Leaving the satellite and Apple TV OFF for now.