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krf007's avatar
krf007
Star
Jun 27, 2017
Solved

Netgear Orbi and Intel ac 3165 minor issue

I have an Orbi system running in my house and everything has worked very well with great coverage and speed everywhere (even when we have family parties and there are about 50 devices connected to th...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jun 29, 2017

Hello Krf007

 

Have you tried to go into the wireless adapter settings on the laptop and change the DNS server?

 

DarrenM

  • krf007's avatar
    krf007
    Star
    Jun 30, 2017

    Thank you and yes, I had changed the DNS and even just tried that again.  I have upgraded and re-installed all drivers and updates and it just work for the two specific websites.  All others work.  I even put a different wireless router hooked up by ethernet from the Orbil router and that wifi works fine for the two websites (same DNS).  This is a hard one tto figure out.

    • Mikey94025's avatar
      Mikey94025
      Hero
      Jun 30, 2017

      What are the 2 websites that are behaving differently?

       

      Are you running any security software like Norton or Mcafee?  Try disabling them and see if that makes a difference.

       

      The Windows wifi network connections will be different than your other testing wifi/ethernet networks so it could still be a Windows issue.  Try changing the Orbi wifi network connection from Public to Private and see if it makes a difference: https://www.photosync-app.com/photosync/en/help/connectivity/answers/how-to-change-the-windows-10-network-type-from-public-to-private.html

      • krf007's avatar
        krf007
        Star
        Jun 30, 2017

        Thank you for the suggestions.  Yes, I do have Firewall and Virus protection and had tried turning them off when I did my testing.  That did not help.  Since the travel router (different wifi signal), ethernet cable, and usb wifi dongle (using my Orbi network) all work with no problms, I don't believe that the Firewall or Virus Protection are at fault.  This morning, I took the laptop to my gym and connected to the free wifi network there and all worked.

         

        I did try the public/private setting on my home wifi connections and it made no difference.  Stumped still, but am trying various settings both on the wifi card and on the Orbi system.