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NubSoup's avatar
NubSoup
Aspirant
Nov 29, 2019
Solved

Netgear orbi app, cannot find orbi router or enable remote management from pc

Hey All,   Been scouring the boards and google but not finding anything related to the issues i have.  As the title says my devices cannot find the orbi router when on the wifi network.  Both my Pi...
  • CrimpOn's avatar
    Nov 29, 2019

    My guess is that you will get more informed responses if you post in the Orbi "app" forum:https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app   My sense is that most of us who follow this forum are more familiar with the web interface than with the "app".

     

    My (dim) memory is that the app works only after the user has entered the Netgear user name and password that has been associated with the Orbi.  Then, it searches the local WiFi LAN and says, "hey.  I found the Orbi!"

     

    Also, there seems to be two Remote Management capabilities.  One is set on the Orbi web interface and causes the Orbi to listen on the public IP address for connections to port 8443.  The other is through the app.  They are NOT the same thing.

     

    Sorry if this seems confusing.  It certainly is confusing to me.