NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ando2441
Sep 22, 2017Aspirant
Netgear Orbi connection loss?
Hi, my RBR40 Orbi keeps popping up with a magenta light randomly throughout the day. I have it bridged with another Netgear D6200 and works fine 99% of the time. Although I still get my full wir...
DarrenM
Sep 25, 2017Sr. NETGEAR Moderator
Hello Ando2441
What firmware version are you on? have you checked your connections and replug in the ethernet cords?
DarrenM
Ando2441
Sep 27, 2017Aspirant
Hi Darren.
I’m running firmware
V1.12.0.20 on my router
V1.12.0.4 on my satellite
I have replugged the ethernet cable.
Same issue.
Whilst the router is magenta and there is no activity on the net at the time; as soon as I open a webpage, run a speed test. The router seems to go clear again and it’s as if I never had a lost connection.
I’ve heard people have been having dramas with the Ethernet cable, could that be an issue?
I’m running firmware
V1.12.0.20 on my router
V1.12.0.4 on my satellite
I have replugged the ethernet cable.
Same issue.
Whilst the router is magenta and there is no activity on the net at the time; as soon as I open a webpage, run a speed test. The router seems to go clear again and it’s as if I never had a lost connection.
I’ve heard people have been having dramas with the Ethernet cable, could that be an issue?
- DarrenMSep 27, 2017Sr. NETGEAR Moderator
I suggest upgrading to the 2.0 firmware and seeing if you are having the same issues.
http://www.netgear.com/support/product/RBK50.aspx#download
DarrenM
- Ando2441Sep 27, 2017AspirantWill the RBK50 firmware download work if I have a RBK30?