Netgear Orbi Ethernet connection drops

Question

Every so often my PS4 that is hardwired back to the Netgear Orbi sattelite Ethernet port drops all connection. My Orbi has the latest firmware V 2.0.0.74. Why would it be dropping the Ethernet port connection? Could it be a bad Orbi sattelite? The connection back to the main router is good.

DarrenM · Answer

First thing I would test is a new cable and even trying a different port on the orbi make sure its not a hardware issue.

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DarrenM

nlewis20 · Answer

So I already tried replacing the Ethernet cable and port on the orbi. Still drops connection.

Retired_Member · Answer

distance from Router to Sat...?&nbsp;How did the PS perform using wifi?

nlewis20 · Answer

When setting up the Orbi satellite it gave off a blue ring. So distance shouldn’t be an issue. The PS4 seems to run fine on the WiFi but speeds are far less than when hard wired to satellite. The PS4 and Orbi are sitting on the same shelf.

Userunnown · Answer

My Orbi system just started dropping ethernet as well. It started December 1st at 1 in the morning eastern time. I have a Meraki switch that I can see loses the uplink port which is wired directly to the Orbi base station switch. It seems to be about every hour or so for a minute or less. It never dropped ethernet before this and it is consistently dropping now.

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Netgear Orbi Ethernet connection drops

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