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Forum Discussion

greattutor9000's avatar
greattutor9000
Aspirant
Dec 07, 2018

Netgear Orbi Keeps freezing

Hello, I am having a weird problem with my NetGear Orbi(RBR50).  My entire network will just freeze up for about 2-3 minutes and then it will go back to normal.  When I say freeze up when I try to ...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 07, 2018

Try a full power OFF of the ISP modem and Orbi router for 1 minute. Then back on with the modem and let it sync. Then power ON the Orbi router.

 

Might try a factory reset of the Orbi router if your FW was autoupdated. 

  • greattutor9000's avatar
    greattutor9000
    Aspirant
    Dec 07, 2018

    Hi, 

    Thanks for the reply, I powered of both devices and powered back on the modem and let it sit for about 5 minutes.  THen I powered on the Orbi.  Unfortunatly about a hour or so later I expereinced the same 1-3 minute freeze up of my network.  I don't see any error messages or anything  that could lead me to the problem

    • ekhalil's avatar
      ekhalil
      Master
      Dec 08, 2018
      What wired devices do you have connected to Orbi? Any wired mesh speakers (eg. Sonos)?
      • greattutor9000's avatar
        greattutor9000
        Aspirant
        Dec 08, 2018

        Well I have three unmanaged switches through out my home.  One switch is connected to the hub while the other two are spread out in my home.  I have a PC, some Amazon devices, two smart TV's and a XBOX unit.  I have one switch dedicated to my home automation hubs (smarthings, Hue, and sonos).  None of my Sonos speakers are hardwired.