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Forum Discussion
MarkARockport
Jun 20, 2019Aspirant
NetGear, Orbi Mesh WiFi
Cannot get my Orbi to download new update via WiFi from my phone. Have tried multiple times to download via the NetGear, Orbi App, from my phone, wait the required time and app states that it cannot...
ekhalil
Jun 20, 2019Master
Please try to download the software from the Netgear Support page: https://www.netgear.com/support/product/RBR20.aspx#download
Then please do a manual update using the Orbi web GUI.
Then please do a manual update using the Orbi web GUI.
CrimpOn
Jun 20, 2019Guru - Experienced User
Yes, do not use the Orbi app for the download. Use a web browser to download the file and then to perform the update.