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Forum Discussion
TerryTuohy
Sep 20, 2019Aspirant
Netgear Orbi Model RBK20
Having issues with recently installed RBK20 Wifi router. Samsung Smart TV will not allow content to download on Aps, such as Netflix, TVNZ, Youtube etc... Have unplugged and repowered TV to hopefully ...
michaelkenward
Sep 21, 2019Guru - Experienced User
TerryTuohy wrote:
Having issues with recently installed RBK20 Wifi router. Samsung Smart TV will not allow content to download on Aps, such as Netflix, TVNZ, Youtube etc... Have unplugged and repowered TV to hopefully update aps, but without success...!! Plus some functionality on other remote devices such as Ipad will also not download. Any thoughts on solutions ??
As well as the questions from CrimpOn it might help if you said how tour TV is connected to the Internet. Wired LAN? Wifi?
And what do you mean by "will not allow content to download on Aps"? Do you get some sort of error message?
Likewise the iPad. There are many ways in which something will not download. We need a bit of help in working out which is getting in the way at your wnd.
TerryTuohy
Sep 21, 2019Aspirant
Q: how tour TV is connected to the Internet. Wired LAN? Wifi?
A: wifi
Q: And what do you mean by "will not allow content to download on Aps"? Do you get some sort of error message?
A: an example if the NZHerald app (local news) wont update via wifi but will immediately update content when on 4G network. (the news feeds are effectively stuck at a point in time until you reconnect to the 4G network outside of home). Likewise, apps via the apple app store will not download but will immediately download when on 4G.
Q: Likewise the iPad. There are many ways in which something will not download. We need a bit of help in working out which is getting in the way at your wnd.
A: see above, no issue when connecting via alternate 4G wireless mobile network (and no prior issues before Orbi)