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Forum Discussion
Netgear Orbi not connecting to 5 Ghz
My Netgear Orbi RBR50 Router suddenly stopped working on 5 Ghz band. Devices can connect to its 2.4 Ghz band but not on 5 Ghz. However, the Orbi Satellite connects to both 2.4 and 5 Ghz. Please help....
If the router is not broadcasting the 5G channel, then the unit is FUBAR. ("toast")
Guessing you may have already tried this experiment:
- Power off the satellite so that only the router is active.
- Connect some device that supports 5G (modern cell phone, tablet, laptop, etc.) Be sure to have the device close enough that it would prefer 5G over 2.4G connection.
- Use the Orbi app or the web Attached Devices display to verify that the device is not connected at 5G.
A more sophisticated experiment would be to use one of the "WiFi Analyzer" apps that display every WiFi access point that has a signal (yours, neighbors, printers, etc. etc.) These apps typically have an option to group access points by name (SSID), so that all the WiFi devices that are supporting a particular SSID show up together.
As an example, I have a router and satellite broadcasting the SSID "Mad Dog":
The screen shot shows them both broadcasting this SSID on channel 2 (2.4G) and channel 40 (5G)