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Forum Discussion
AyySwift
May 27, 2020Aspirant
Netgear ORBI RBK23 extremely slow download speeds???
Hey guys, last week I picked up a 3 pack Netgear Orbi RBK23 for my aprox 2500 sqf house. (This house is quite open and the concrete isn't thick). So, I set my Orbi up with my old ISP (speeds were 20/...
FURRYe38
May 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What are your wired speed test results vs wireless?
- AyySwiftMay 27, 2020Aspirant
Hey, I am currently on firmware 2.5.1.16. I tried older versions like 2.3.5.30 etc same thing. The model of the modem I was provided with from the ISP is the ZXHN H267A. One sattelite is 50 feet away and the other is directly above it so I'd say around the same; 50 feet on both, I'm not expecting full speeds, but since I pay for 50; i'd expect something along 35-40 with the ORBI as with the old ISP it was easily doing the full speed no problem but now it won't even go over 10 on the same spots. Not sure what's causing this.
- AyySwiftMay 27, 2020Aspirant
Wired and wireless both give same results with the sattelite, but full speed on the router
- FURRYe38May 27, 2020Guru - Experienced User
What mode is the modem working in? I believe yoru modem already has a built in router and wifi. This needs to be configured for modem mode only if possible.
Has a factory reset and setup from scratch been performed since last update?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).You might bring the RBS in maybe a bit closer to see if this helps any. Try 40 feet...I would try this as well, turn off one of the RBS and reboot the RBR and the other RBS. Test again...
I agree you should be seeing near or spot on speeds with 50Mbps.- AyySwiftMay 27, 2020Aspirant
I did 2 factory resets, before and after updates, nothing worked.
Beamforming +MIMO is already on
20/40Mhz Coexistence to 40Mhz only is already done
I already tried 45-40 feet, same exact speed.
Fast roaming already off
Already tried no daisy chain ~ same issue
What I havent tried:
Set Short preamble instead of Long preamble modes
Disable: Armor, Circle
Enable WMM
Should I try those?