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Forum Discussion
AyySwift
May 27, 2020Aspirant
Netgear ORBI RBK23 extremely slow download speeds???
Hey guys, last week I picked up a 3 pack Netgear Orbi RBK23 for my aprox 2500 sqf house. (This house is quite open and the concrete isn't thick). So, I set my Orbi up with my old ISP (speeds were 20/...
FURRYe38
May 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What are your wired speed test results vs wireless?
AyySwift
May 27, 2020Aspirant
Hey, I am currently on firmware 2.5.1.16. I tried older versions like 2.3.5.30 etc same thing. The model of the modem I was provided with from the ISP is the ZXHN H267A. One sattelite is 50 feet away and the other is directly above it so I'd say around the same; 50 feet on both, I'm not expecting full speeds, but since I pay for 50; i'd expect something along 35-40 with the ORBI as with the old ISP it was easily doing the full speed no problem but now it won't even go over 10 on the same spots. Not sure what's causing this.