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Forum Discussion
Netgear Orbi RBK30 Unable to set up
I purchased a RBK30 router and Satellite. I have a netgear Router/Modem and I tried connecting the Orbi to the Router/Modem and tried to set it up. Rebooted the router and then plugged in everything ...
What netgear router do you have? Is that your ISP modem/router or do you have an ISP modem the Netgear router is plugged into? If the latter, I would remove the Netgear router and plug the Orbi router directly into the ISP modem.
Not sure if you purchased new or used. So I suggest factory resetting your RBK system (router and all satellites). Then try install again, using the app and following the instructions.