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Forum Discussion
Netgear ORBI RBK50 slow modem speed
I have gigabit service from ATT. When I test the speed on the modem/router AT&T supplied, I get the expected speeds (992 down, 930 up). When I test on the Orbi router which is just connected via Et...
The Orbi app isn't giving good accurate information.
Try using Ooklas stand alone speed test app.
That wouldn’t be the same test unless I had a computer connected via Ethernet. That’s the whole point of the test on the router to test internet speed without any dependency on WiFi or the computer testing.
The built in speed test app seems to have problems. I would open a support ticket and let NG know of your experiences:
https://www.netgear.com/mynetgear/registration/login.aspx
The suggested use of a wired PC and stand alone speedtest app will be a valid test to check to ensure the Orbi is working otherwise.
Good Luck.