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Forum Discussion

Aspirant

Nov 25, 2019

Netgear Orbi RBR20 hardwire speed issues

I recently upgraded my internet setrvice to 750/750. I plugged my laptop into my ISP modem and can always get 750/750 or higher. When I plug the same cable into my Orbi router, the max download speed...

Guru - Experienced User

Nov 25, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Are you speed testing with a PC and Ooklas speed test app installed on the PC?

Have you enabled the speedtest app on the RBR, Traffic Meter or Access Controls on the RBR?

IS350g
Aspirant
Nov 25, 2019
The current firmware is 2.3.5.26

When I plug my laptop directly into the modem I use Ookla speed test and everything is 750+/750+

Next I plug the same ethernet cable into the Orbi and run the orbi speed test and I get 520down/768up

I run the speed test on my laptop coming out of the Orbi and it does about 450-500 up/700 down

I haven't messed around with any of the traffic meter settings but I would assume the hardwired router should be perfect with up and down speeds of 750/750 if the modem is passing the speeds.
- FURRYe38
  Guru - Experienced User
  Nov 25, 2019
  What is the Mfr and model# of the ISP modem the NG router is connected too?
  
  Please review:
  https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1770816/highlight/true#M64990
  https://community.netgear.com/t5/Orbi/RBR50-unable-to-handle-gigabit-connection/td-p/1825126/jump-to/first-unread-message
  - IS350g
    Aspirant
    Nov 25, 2019
    My ISP is Telus and the model is a T3200M