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Forum Discussion
Geoff202380
May 13, 2024Aspirant
Netgear Orbi RBR40 plus RBW30 Satellite
Hello, I need to update my email address on my Netgear account via the Orbi app, however nowhere in the app can I find the facility to change it? My old email account will be removed soon as I’ve c...
CrimpOn
May 13, 2024Guru - Experienced User
Did you open the "hamburger menu" (three bars in the upper left of the Orbi 'app' screen and select Account Management?
(personally, I enjoy the Netgear.com web interface for this sort of things, but I am a luddite.)
- Geoff202380May 14, 2024Aspirant
Good morning,
Yes this was the first thing I tried, many options possible in this area but changing your email address does not appear to be one of them?
Any ideas?
Thanks, Geoff.
- CrimpOnMay 14, 2024Guru - Experienced User
You are, of course, 100% correct. (once again) gave advice without double checking myself.
I think that my.netgear.com may be the only way.
After logging in, click the person icon in the upper right:
This brings up choices. Click "Manage Profile"
This brings up a page. Click "Login Settings"
Click Change Email:
Enter new email account:
Confession: I did not follow through by actually changing my email account.
Can you please try this?
- Geoff202380May 15, 2024Aspirant
Spot on, thanks for your help. All sorted, Geoff.