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Forum Discussion
Alisdair73
Mar 13, 2019Aspirant
Netgear orbi RBR50 disconnection
I have the RBR50 with 3 RBK50 satellites. Recently the RBR50 (router) disconnects from the satellites and I have a flashing white ring on the RBR50. It is now doing this regularly and it causes my wi...
CrimpOn
Mar 13, 2019Guru - Experienced User
The Orbi router LED ring pulsing white indicates that the router is in factory default mode. This page lists the meaning of the power and ring LED's for Orbi router and satellite: https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Once an Orbi has been configured and synced to three satellites, it is only supposed to return to factory mode if it has been "reset to factory" by holding a paperclip in the tiny reset hole until the power LED turns solid orange and then begins flashing orange. If you have not caused this, then something is seriously wrong. There is one other condition that causes a pulsing white ring: applying a configuration or updating firmware. For this to happen over and over also indicates "something wrong."
When reset to factory, the SSID returns to the one printed on the label and it no longer connected to the satellites, so your Wi-Fi network will be "gone" until it is reconfigured and resynced.
How long have you had the Orbi and where was it purchased from?
- Alisdair73Mar 14, 2019AspirantIt was purchased from amazon in sept 2017. It was ok until recently