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Forum Discussion
Netgear orbi RBR50 disconnection
I have the RBR50 with 3 RBK50 satellites. Recently the RBR50 (router) disconnects from the satellites and I have a flashing white ring on the RBR50. It is now doing this regularly and it causes my wi...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enableding Beamforming and MIMO.
Alisdair73 wrote:
I have the RBR50 with 3 RBK50 satellites. Recently the RBR50 (router) disconnects from the satellites and I have a flashing white ring on the RBR50. It is now doing this regularly and it causes my wi-fi to drop. I updated after this started happening to the latest firmware hoping that would help - it hasn’t. I can’t believe for an item the price this is that you only get 90 days support and that the stability is so naff! Any ideas? Other than it becoming a paperweight?
Firmware 2.3.0.32 on router and the 3 satellites
Orbi in ap mode
Router is draytek 2650
Home is 3000sq ft on one level with fairly thick walls in places hence 3 satellites
1st satellite is now only 2m from router! As it sometimes dropped at 8m
Mimo and beamforming enabled
Channels auto will change
1 Wifi neighbour for security purposes runs our security
Orbi in ap mode
Router is draytek 2650
Home is 3000sq ft on one level with fairly thick walls in places hence 3 satellites
1st satellite is now only 2m from router! As it sometimes dropped at 8m
Mimo and beamforming enabled
Channels auto will change
1 Wifi neighbour for security purposes runs our security
You did not mention doing a "factory reset" after updating to the latest firmware?
- I didn’t do a factory reset after firmware update
Alisdair73 wrote:
I didn’t do a factory reset after firmware updateSeems like the obvious thing to try next. It is a PAIN if there have been extensive customizations, but what other option do you have?
Is the WiFi ON the ISP modem ALL disabled?
2 meters is too close between the base Orbi and satellite. 30 feet is recommended in between them to begin with depending upon building materials.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Alisdair73 wrote:
Firmware 2.3.0.32 on router and the 3 satellites
Orbi in ap mode
Router is draytek 2650
Home is 3000sq ft on one level with fairly thick walls in places hence 3 satellites
1st satellite is now only 2m from router! As it sometimes dropped at 8m
Mimo and beamforming enabled
Channels auto will change
1 Wifi neighbour for security purposes runs our security- Factory reset done. Finally set it all back up. Checked the channels on 2.4 and 5. Still reboots frequently so we keep gettting dropouts. It’s only the router obviously that reboots. The satellites just reconnect when it comes back online
Is the WiFi ON the ISP modem ALL disabled?
2 meters is too close between the base Orbi and satellite. 30 feet is recommended in between them to begin with depending upon building materials.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Alisdair73 wrote:
Factory reset done. Finally set it all back up. Checked the channels on 2.4 and 5. Still reboots frequently so we keep gettting dropouts. It’s only the router obviously that reboots. The satellites just reconnect when it comes back online
