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Forum Discussion
DTMaurice
Jan 05, 2022Aspirant
Netgear ORBI RBR50 Guest network
I'm trying to move all my smart plugs to the GUEST network to isolate traffic. All the smart plugs will only operate on a 2.4GHz wi-fi connection, and the main network had both 2.4 and 5 GHz. I don...
- Oct 02, 2023
Posting this information here in the event others come searching for a solution to the same problem.
The issue I had was that I reset the pw on my wifi router and needed to re-sync all the Gosund smart plugs to it since they could not longer connect to my wifi with the old pw with which they were originally sync'd.
The Gosund smart plugs can be sync'd/paired via a wifi signal that is broadcast from the plug itself. Instead of putting the plug in a "quick blink" mode (where it is searching for your wifi), you long-press the button again to put it in a "slow blink" mode. Once in slow-blink mode, you will see a new network listed in your wifi connection list called "SmartLifexxxx" which you can select, connect to, and pair the device using an alternate setup procedure.
Here are the steps:
- Open the Gosund app
- Go into each device, click the edit/setup pencil icon in the top-right of the screen
- At the bottom, select "Remove Device", and then select the option to "wipe data". Repeat this process for all plugs that need to be reset
- Back at the main screen, press the "+" button to add a new device
- Select the socket/plug option
- Enter your wifi name and pw
- On the "Reset your device" screen, press "EZ Mode" in the top right, which will display a quick-pick menu
- Select "AP Mode" from the menu
- Plug the device in and confirm it is in 'slow blink' mode and, if not, long-press the button until you get a slow blink
- Select "Go to Connect" to bring you to your phone's wifi setting to select the "SmartLifexxxx" wifi connection
- Return to the app to complete the device connection
This process worked successfully on all eight of my Gosund plugs. I've attached the screenshots sent to me by Gosund when troubleshooting the issue with them.
Hope this helps the next person that runs into this!
CrimpOn
Jan 06, 2022Guru - Experienced User
Well, fooey. I have none of these in my "box of stuff". Nor do the Gosund or Etekcity appear to be selling on Amazon.
I remain puzzled how a device could be connected to the primary Orbi WiFi network but not to the Guest network. The process seems pretty straightforward:
- Open the app and delete the device from the smartphone app.
- Connect the smart phone to the Guest WiFi network.
- Plug in the device and do whatever it takes to reset the device. (usually hold the on/off button until the LED flashes some pattern)
- Open the app and Add a device.
- Follow the same process as with the primary network, except entering the SSID/password for the guest network.
- After the device has been added, see if it responds to app commands (turn on/off)
- Disconnect from the guest network and reconnect to the primary network.
- Repeat the on/off test
So this process that worked with the primary WiFi network fails with the Guest network? Did theses devices require any 'tricks' to get connected to the primary network?
DTMaurice
Jan 12, 2022Aspirant
First, let me say thanks for looking at this and any suggestions are appreciated.
* the device names did not show up under the app until I added them when connected to the Primary or Comcast Guest network. When I push the reset button for 5 seconds, the device in the app disappears.
Got a wild hair (get a lot of those in my old age) and brought out my old Netgear Range Extender (RE). I put this away when I got the ORBI Mesh network Router as my entire house was then covered.
Connected the RE to the ORBI GUEST WiFi which then broadcast GUEST_2G and GUEST_5G. Connected my tablet to the GUEST_2G and was able to sucessfully connect EVERY device to this network. After getting every device connected, moved my Tablet to the GUEST from Orbi and was unable to connect any device???
UPDATE: I looked at what you said to connect my device to the Primary network and try to input the name for the GUEST. This didn't work, one app refused to let you change it and the other took you to the WiFi setup and changed what you were connected to.
- DTMauriceJan 22, 2022Aspirant
Finally got some time to play with this again and trying to analyze why the GUEST network won't allow any of 4 devies to connect.
1. When trying to connect all devies they warn: Select 2.4GHz WiFi band, 5 GHz is not supported.
2. I'm using a Netgear dual band WiFi Range Extender to connect to the GUEST network.
* The extender broadcasts the GUEST as seperate Guest-2G and Guest-5G
* The Mesh unit only Broadcasts as GUEST, so no way to select the 2G
3. Repeated attempts to connect to GUEST have failed
4. No problems at all connecting to the GUEST on Extender Guest-2G
So looking at these details I'm thinking it is how the Netgear MESH is broadcasting the GUEST?? I have setup the Extender in the middle of the house to allow all devices to connect. This works, but hate having to use another device when the MESH gives a great signel to all areas of the house.
- CrimpOnJan 22, 2022Guru - Experienced User
Q1: Have you tried simply selecting the Orbi SSID? (Orbi broadcasts 2.4G WiFi.) What happens when you do this?
Q2: Can you please identify these 4 IoT devices?
- DTMauriceJan 23, 2022Aspirant
The 4 devies are: 1. Gosund 2.Avatar and 3. ETEKCITY
The wi-fi bulb has a label > MERKURY
The ORBI Mesh broadcasts only GUEST
The Range Extender breaks it down and shows Guest-2G and Guest-5g
None of the devices will connect to GUEST from the Mesh while all connect to the Guest-2G from the Extender