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Forum Discussion
DTMaurice
Jan 04, 2022Aspirant
Netgear ORBI RBR50 Guest network
I'm trying to move all my smart plugs to the GUEST network to isolate traffic. All the smart plugs will only operate on a 2.4GHz wi-fi connection, and the main network had both 2.4 and 5 GHz. I don...
- Oct 02, 2023
Posting this information here in the event others come searching for a solution to the same problem.
The issue I had was that I reset the pw on my wifi router and needed to re-sync all the Gosund smart plugs to it since they could not longer connect to my wifi with the old pw with which they were originally sync'd.
The Gosund smart plugs can be sync'd/paired via a wifi signal that is broadcast from the plug itself. Instead of putting the plug in a "quick blink" mode (where it is searching for your wifi), you long-press the button again to put it in a "slow blink" mode. Once in slow-blink mode, you will see a new network listed in your wifi connection list called "SmartLifexxxx" which you can select, connect to, and pair the device using an alternate setup procedure.
Here are the steps:
- Open the Gosund app
- Go into each device, click the edit/setup pencil icon in the top-right of the screen
- At the bottom, select "Remove Device", and then select the option to "wipe data". Repeat this process for all plugs that need to be reset
- Back at the main screen, press the "+" button to add a new device
- Select the socket/plug option
- Enter your wifi name and pw
- On the "Reset your device" screen, press "EZ Mode" in the top right, which will display a quick-pick menu
- Select "AP Mode" from the menu
- Plug the device in and confirm it is in 'slow blink' mode and, if not, long-press the button until you get a slow blink
- Select "Go to Connect" to bring you to your phone's wifi setting to select the "SmartLifexxxx" wifi connection
- Return to the app to complete the device connection
This process worked successfully on all eight of my Gosund plugs. I've attached the screenshots sent to me by Gosund when troubleshooting the issue with them.
Hope this helps the next person that runs into this!
DTMaurice
Jan 31, 2022Aspirant
First, thanks again for taking time on this.
From your post the key difference in our setup is you have > My Guest WiFi . . . has the option checked to allow devices to see each other and the primary network. < Mine does NOT have this option selected as I want to keep the Guest separated from the Main network.
My first thought on this matter is there is NO WAY this can be the issue (my bad) as the Range Extender (RE) is just broadcasting the GUEST with the same rules and I can connect to the RE without a problem.
I have two spare plugs of each brand < 1. Gosund Wp5, 2. EtekCity ESW01, and 3. Avatar > and I used these to test turniing this feature on, to allow GUEST to see each other and the primary network. To my surprise all devices but ONE Gosund unit were able to now connect to GUEST. The one that wouldn't still connects fine to the RE Guest-2G. So having just one that would not connect, I would say this is partially the issue.
I took this a step further and went back to the ORBI Router and unchecked the option to see each other and the Primary network. After a reboot I was suprised to see that all units that connected to GUEST were still working with this now off. So for most of the devices, I could enable this feature, add all to GUEST and then disable it??
It just doesn't make sense to me how having this feature off prevents a device from connecting (still works after connecting) especially when they all connect to the RE with the same rules??
Mikey94025
Jan 31, 2022Hero
DTMaurice wrote:I have two spare plugs of each brand < 1. Gosund Wp5, 2. EtekCity ESW01, and 3. Avatar > and I used these to test turniing this feature on, to allow GUEST to see each other and the primary network. To my surprise all devices but ONE Gosund unit were able to now connect to GUEST. The one that wouldn't still connects fine to the RE Guest-2G. So having just one that would not connect, I would say this is partially the issue.
Did you setup the wifi for these using app, with your phone ALSO connected to your GUEST network? If so then there may be something about the app needing to be able to "see" or interoperate with the connected switched once it gets on wifi. When your guest network prevents connectivity with other devices then it breaks something.
This would also explain why such plugs can be connected to the guest network when you temporarily allowed guest network communication during the initial wifi setup, and those plugs continued to work later when you disabled the guest network communication. Because interactivity with your phone was only needed during the initial wifi setup but after that, no longer and the plug can be isolated from then on.