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Forum Discussion
NZ01
Mar 23, 2021Aspirant
Netgear Orbi Replacement - RMA Process
Hi Community, Can someone please assist with my RMA request? It's fair to say I've given up trying to get help with the phone support team. Story- Had a number of technical issues with my Ne...
CrimpOn
Mar 23, 2021Guru - Experienced User
This is the sort of thing that "members of the community" have no way of offering assistance.
What seems to work is to send a private message to one of the forum moderators or admins by clicking on their screen name, such as Blanca_O or ChristineT . Include the relevant personal information (who you are, how to contact you, product and serial numbers, case number, etc.) that should not be posted on a public forum.
Good Luck
NZ01
Mar 23, 2021Aspirant
Thanks! I've sent them a private message.
Cheers.