NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear "Orbi WiFi System (RBK50) AC3000" constantly drops WiFi connections
I've had a Netgear "Orbi WiFi System (RBK50) AC3000" for a year or so. As of late, it's been constantly dropping WiFi connections to all the WiFi connected devices in my house, including iPhones, lap...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Might try turning OFF one of the RBS and leave the other going to see if the problem continues. If so, swap and turn the other RBS off an the other one back on and test.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Thanks so much for your prompt reply! :)
"What Firmware is currently loaded?"
The firmware was just updated to : "V2.3.5.30"
"What is the Mfr and model# of the ISP modem the NG router is connected too?"
It's an ARRIS SB8200 Docsis 3.1 cable modem hardware version 4 with a 1Gbit/sec ethernet out jack.
"Might try turning OFF one of the RBS and leave the other going to see if the problem continues. If so, swap and turn the other RBS off an the other one back on and test."
Did this but didn't help. I've since added a third satellite.
"What is the size of your home? Sq Ft?"
About 1771 feet^2
"
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
"
It's close to 10 to 20 feet for two of the satellites and even closer for the third, I think.
"Any Wifi Neighbors near by? If so, how many?"
Yep -- at least a dozen :)
"
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings"
Already tried this but it didn't seem to do anything.
"Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s)."
I'll have to do this later :) Thanks for your advice!
jdb2