NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dtskip
Jan 12, 2022Guide
Netgear Orbi won't factory reset...
I was doing some experiments with the vlan settings on my Orbi Router. It reached a point where the web interface wouldn't load anymore, leaving me no choice but to factory reset. The problem is:...
dtskip
Jan 12, 2022Guide
I did the tftp process, but it did nothing. I got the "Transfer successful: 46663809 bytes in 26 second(s), 1794761 bytes/s" for the latest Orbi firmware, but I still have the same problem I had before: a solid pink light and no web UI.
I don't understand nmrpflash. I double click the .exe, it lists a bunch of options in a terminal window then says "press any key to exit". The github page does not provide instructions, the first step is
# nmrpflash -L
Which is pointless because pressing any key closes the cmd window.
plemans
Jan 12, 2022Guru - Experienced User
A couple things.
1. a screen snip of the cmd page is more helpful
2. do you mean the ring is amber? pink isn't a led light.
What do the LEDs on my Orbi router and satellite mean? | Answer | NETGEAR Support
- dtskipJan 12, 2022Guide
Yes, when I say the light is flashing amber, I am talking about the light above the power button. I have held the factory reset button to trigger that flashing amber too many times to count.
When I say solid pink, I'm talking about the light at the top of the Orbi, which usually indicates no internet connectivity.
- dtskipJan 12, 2022Guide
Re-added the screencaps as links because image attachments do not work here.
- plemansJan 12, 2022Guru - Experienced User
Your commands in nmrpflash don't make much sense.
There's instructions on how to use it if you scroll down the page further that tells you how to choose the port to use. plus unless you changed the firmware name, you're just going firmware.bin