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Forum Discussion
Netgear Orbi won't factory reset...
I was doing some experiments with the vlan settings on my Orbi Router. It reached a point where the web interface wouldn't load anymore, leaving me no choice but to factory reset. The problem is:...
What commands? All I did was double click nmrpflash.exe. I didn't input any commands because I can't, I don't know how to use this.
when you go to the site for nmrpflash, theres instructions under the "using nmrpflash" section
"Using nmrpflash
Download the correct firmware image for your device. When downloading from the Netgear site, the firmware is usually contained in a .zip file - extract this first. The actual firmware file will have an extension such as .chk, .bin, .trx or .img."
Ok, that's easy.
"Now, using an Ethernet cable, connect your Netgear router to the computer that will run nmrpflash. Use the LAN port, which is often colored blue on Netgear devices. If the router has multiple LAN ports, use the one labled 1."
Well, I've tried all three ports so far...
"Next, you'll have to determine which network interface corresponds to the one connected to the Netgear router. All available interfaces can be listed using
# nmrpflash -L eth0 192.168.1.2 c0:de:fa:ce:01:23 eth2 0.0.0.0 ca:fe:ba:be:45:67 wifi0 10.0.10.138 de:ad:be:ef:89:ab
"
Well that's all pointless because after clicking nmrpflash.exe, all it does is open a cmd window, list a bunch of options, then "Press any key to exit".
open a command prompt and type
# nmrpflash -LIf you open up a command line box in windows, then navigate to where you have the nmrpflash program file located then run it in this command line box, you'll get correct operation of the program.
The -L command returns this:
https://i.imgur.com/48FvxRH.png
Which isn't right. No eth ports, just net10. Same thing no matter what port I connect to.
When I try to run "
nmrpflash -i net10 -f RBR50-V2.7.3.22.img
I get this:
https://i.imgur.com/cO84n22.png
and yes it's the same if I use the eth ports.
Are you runnning the command prompt as an administrator?
Not sure why its giving you Net10 for the connections. I've only ever gotten the eth* and the wifi* options.
Yes I'm running it as an administrator. I also get the same message whether there's an ethernet connection or not.
I'm starting to realize the reality of the situation: tinkering with the vlan settings has caused permanent, irreversible change to the router's settings, even blocking factory resets from working. I am now left with a bricked Orbi, and a valuable lesson to never buy from Netgear ever again.
When you press the reset button for 15-20 seconds then release, does the top ring LED turn on Amber at all?
Does the top ring blink WHITE at anytime after releasing the reset button?
Does the PC get an IP address from the RBR after the top ring slowly pulsates WHITE if it gets to this point?
How long have you had the Orbi system for?
What others have tried:
https://www.snbforums.com/threads/custom-firmware-build-for-orbi-rbk50-rbk53-rbr50-rbs50-v-9-2-5-1-18sf-hw-v-9-2-5-1-18-1sf-hw.64414/page-3#post-590839
https://community.netgear.com/t5/Orbi/Is-my-13-month-old-RBR50-bricked/td-p/2009904/jump-to/first-unread-message
