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Forum Discussion

RussJ's avatar
RussJ
Aspirant
Mar 08, 2019

Netgear Orbi/Harmony/Alexa issues - NAT Session Timeout?

I have an RKB40, Harmony hub and Alexa Dot and am having some compatibility issues. I set up a simple Harmony Activity to switch one item, linked it to Alexa and this works perfectly both via remot...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 08, 2019

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

RussJ wrote:

I have an RKB40, Harmony hub and Alexa Dot and am having some compatibility issues.

I set up a simple Harmony Activity to switch one item, linked it to Alexa and this works perfectly both via remote and voice control, so I assume that all the systems are functioning correctly. 

However when I try a more complex and lengthy Activity which turns on a selection of items (projector, receiver, screen etc), then only the receiver switches on and nothing else. 

I've Googled the issue and it seems that the NAT Session Timeout setting is likely to be the problem.

Can anyone advise how I can amend this value in my Orbi system please?

Russ

 

  • RussJ's avatar
    RussJ
    Aspirant
    Mar 08, 2019

    Firmware =  V2.2.1.210

    Operating in Router mode

    Modem is a BT Openreach badged Huawei Echolife HG612.

    Russ

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 08, 2019

      Are all devices connected to the Orbi have reserved IP addresses ON the Orbi router? 

      NAT has to due with traversal of internet traffic from the modem thru the router to devices. 

      http://computer.howstuffworks.com/nat.htm

       

      I don't believe this is a NAT issue if your dealing with devcies only on the LAN side of the router.

       

      Are the devices connecte to the base or mixed between the base and satellite? 

      Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

      Try disabling the following and see:
      Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).